The corporate world has seen several new changes in the past few years. The rapid innovations in technology, especially the Internet, have taken globalization to an entirely new level. Companies from all over the world have become more connected than ever. Similarly, diversification of the workforce is at an all-time high. While all these changes have had a positive impact on the performance of employees, it has also resulted in managerial roles becoming more demanding and skill-oriented.
Managers are the glue that keeps a workforce unified and drives it to do its best. They outline goals for the team and work deliberately to achieve these goals. Good management skills have a tremendous impact on employee satisfaction and engagement, and the overall success of an organization. Let us discuss a few skills that managers need to succeed in the modern-day corporate environment.
This is perhaps the most crucial skill for any manager to have. Good communication skills are critical in building and maintaining effective work relationships. A common reason why so many managers fail to progress in the ranks is their lack of communication skills.
Effective communication in a professional setting differs from our day-to-day interactions. As a manager, it’s crucial to interact with employees from diverse backgrounds, relay instructions clearly, and foster a healthy work environment. Additionally, managers must communicate with different people through various means, such as emails, phone calls, presentations, meetings, and one-on-one interactions. Therefore, it’s essential for managers to master written, verbal, and listening communication skills.Managers are the glue that keeps a workforce unified and drive it to do their best. Good management skills have a tremendous impact on employee satisfaction and engagement, and the overall success of an organization.Click To Tweet
‘Empathy’ can be defined as the ability to understand or feel what another person is experiencing, that is, being able to put oneself in someone else’s shoes. It is undeniably one of the fundamental skills to have as a manager. Being empathetic helps you bond with your employees on a deeper level. It lets you understand the struggles and grievances that an employee might be going through. This, in turn, encourages you to help them get out of that difficult situation in their personal or professional lives.
As you become more compassionate and start treating your team as a family, your employees also begin to perform better. Having said this, all of us as human beings need to practice empathy in both our personal and professional lives.
In the modern corporate world, it is a common complaint among employees that they feel undervalued. They feel like they have to pretend to be someone they are not, an indication of imposter syndrome, and that generally stems from ineffective listening skills on the part of company managers. On the contrary, employees that feel appreciated and valued tend to do their best for their team and their managers who listen to them. Therefore, managers should work towards improving their listening skills and being more inclusive.
Decision Making and Problem-Solving
When you lead a team of individuals, it is your responsibility to take charge of the decision-making process and make choices that benefit the organization. A manager’s decision-making capabilities dictate their success in achieving organizational objectives. That goes to show the importance of problem-solving and decision-making skills in the workplace.
As a manager, you often encounter situations where you have to make tough decisions and solve problems by thinking on your feet. With the right skill set, you can tackle any difficult scenario head-on in a way that minimizes the impact on your team and the organization as a whole. Remember these three important attributes of a critical thinker:
- Analyzing the problem and its root cause.
- Finding a solution by collaborating and discussing different ideas with team members.
- Being prepared for challenges and how to tackle them.
It is no surprise that a unified workforce is integral to an organization’s success. Good managers know how to build a team and how to keep it intact. The key is to promote a healthy relationship among the team members, such that they do not see each other as competition. Instead, they should work in collaboration with each other for the betterment of the organization.
A successful manager can easily spot if the team members are not cordial with each other. He/she will, in turn, make efforts to get everyone on the same page and ensure that everything runs smoothly. Undoubtedly, every successful organization is built on a relationship of trust between the employees and their seniors.
Motivation and Motivating Others
The importance of motivation in management is paramount. A good manager will be motivated to work at their best while having the ability to induce proactive behavior amongst his employees and keep their spirits high in all situations to ensure optimal efficiency.
Employees are an organization’s greatest asset. The best way a company can maximize its return on investment is by effectively persuading and motivating employees to devote all their effort to achieve the organization’s goals.
A motivated workforce will be energized and excited about performing tasks, no matter how mundane they may be, and go to great lengths to achieve the desired goal, whether or not the boss is present.
With opposite personalities, mounting stress and pressure, and varying viewpoints, conflict in the workplace may seem hard to avoid. Therefore as a manager, you must be on your toes with a conflict resolution plan when team members disagree with one another or management.
Workplace conflict causes low employee morale, and excessive tension, leading to an overall unpleasant atmosphere and toxic working culture. That can ultimately hamper an organization’s success. It is a manager’s responsibility to know how to manage such situations effectively and rebuild team spirit, which will keep productivity and employee morale high.
Managing projects and ensuring the smooth implementation of different orders is essential to the role of a company manager. Some projects are client-based, while others require interdepartmental collaboration. Therefore, an effective manager knows what employees to choose for a specific role. Furthermore, it is the responsibility of the manager to formulate a plan and assign different roles accordingly.
Based on his nine years of experience as a program manager for Internet Explorer, and lead program manager for Windows and MSN, Berkun explains to technical and non-technical readers alike what it takes to get through a large software or web development project.
Having discussed some essential traits of a successful manager, it is also worth mentioning that every individual has their strengths and weaknesses. To become an effective team leader, you need to identify and improve on your weaknesses while simultaneously building upon your strengths. Remember, a good leader is someone who can motivate others, especially during difficult times.
This book provides practical leadership lessons that are backed by research and real-world examples. The book is divided into 21 chapters, each of which explores a different "law" of leadership.