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The corporate world has seen several new changes in the past few years. The rapid innovations in technology, especially the Internet, have taken globalization to an entirely new level. Companies from all over the world have become more connected than ever. Similarly, diversification of the workforce is at an all-time high. While all these changes have had a positive impact on the performance of employees, it has also resulted in managerial roles becoming more demanding and skill-oriented.
Managers are the glue that keeps a workforce unified and drives it to do its best. They outline goals for the
Leadership Step by Step walks readers through what to do and how to do it in an integrated and comprehensive progression of exercises designed to cultivate key abilities, behaviors, and beliefs through experience. The 22 exercises in this hands-on book help you accomplish the inner work and gain the social skills required for great leadership.
Effective Communication
This is perhaps the most crucial skill for any manager to have. Good communication skills are critical in building and maintaining effective work relationships. A common reason why so many managers fail to progress in the ranks is their lack of communication skills.
Effective communication in a professional setting differs from our day-to-day interactions. As a manager, it’s crucial to interact with employees from diverse backgrounds, relay instructions clearly, and foster a healthy work environment. Additionally, managers must communicate with different people through various means, such as emails, phone calls, presentations, meetings, and one-on-one interactions. Therefore, managers need to master written, verbal, and listening communication skills.
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‘Empathy’ can be defined as the ability to understand or feel what another person is experiencing, that is, being able to put oneself in someone else’s shoes. It is undeniably one of the fundamental skills to have as a manager. Being empathetic helps you bond with your employees on a deeper level. It lets you understand the struggles and grievances that an employee might be going through. This, in turn, encourages you to help them get out of that difficult situation in their personal or professional lives.
As you become more compassionate and start treating your
Effective Listening
In the modern corporate world, it is a common complaint among employees that they feel undervalued. They feel like they have to pretend to be someone they are not, an indication of imposter syndrome, and that generally stems from ineffective listening skills on the part of company managers. On the contrary, employees who feel appreciated and valued tend to do their best for their
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Decision Making and Problem-Solving
When you lead a
As a manager, you often encounter situations where you have to make tough decisions and solve problems by thinking on your feet. With the right skill set, you can tackle any difficult scenario head-on in a way that minimizes the impact on your
- Analyzing the problem and its root cause.
- Finding a solution by collaborating and discussing different ideas with
team members. - Being prepared for challenges and how to tackle them.
Team Building
It is no surprise that a unified workforce is integral to an organization’s success. Good managers know how to build a
A successful manager can easily spot if the
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Motivation and Motivating Others
The importance of motivation in management is paramount. A good manager will be motivated to work at their best while having the ability to induce proactive behavior amongst his employees and keep their spirits high in all situations to ensure optimal efficiency.
Employees are an organization’s greatest asset. The best way a company can maximize its return on investment is by effectively persuading and motivating employees to devote all their effort to achieving the organization’s goals.
A motivated workforce will be energized and excited about performing tasks, no matter how mundane they may be, and go to great lengths to achieve the desired goal, whether or not the boss is present.
Conflict Resolution
With opposite personalities, mounting stress and pressure, and varying viewpoints, conflict in the workplace may seem hard to avoid. Therefore as a manager, you must be on your toes with a conflict resolution plan when
Workplace conflict causes low employee morale, and excessive tension, leading to an overall unpleasant atmosphere and toxic working culture. That can ultimately hamper an organization’s success. It is a manager’s responsibility to know how to manage such situations effectively and rebuild
Project Management
Managing projects and ensuring the smooth implementation of different orders is essential to the role of a company manager. Some projects are client-based, while others require interdepartmental
Based on his nine years of experience as a program manager for Internet Explorer, and lead program manager for Windows and MSN, Berkun explains to technical and non-technical readers alike what it takes to get through a large software or web development project.
Having discussed some essential traits of a successful manager, it is also worth mentioning that every individual has their strengths and weaknesses. To become an effective
This book provides practical leadership lessons that are backed by research and real-world examples. The book is divided into 21 chapters, each of which explores a different "law" of leadership.
