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As a kid, Larry Gaynor helped run the family hardware store. He learned how to spot and pounce on trends.
He is the founder, president, and CEO of TNG Worldwide in New Hudson, Michigan. His company produces beauty products for manicurists and others.
He has a BA in business from Michigan State University. He also studies Spanish on Duolingo.
Focus on Customer Service
Customer service involves direct interaction between buyer and seller representatives. It is a critical component of ensuring buyer satisfaction and encouraging repeat business.
A company must implement customer service policies that cover every aspect of the buying experience, including how quickly phone and website inquiries are answered, how generously returns or exchanges are handled, and how helpful a company is when a problem arises. This task is challenging, but the long-term results are well worth it.
Larry Gaynor’s dedication to providing exemplary customer service has helped him build a successful business. His firm, TNG Worldwide, manufactures a variety of beauty products and also sells personal protective equipment like face masks, hand soap, and EPA-registered disinfectants.
Ever wondered what fuels Larry Gaynor's entrepreneurial success? We've decoded the key principles that catapulted him to the top. Learn strategies that could be game-changers for your own business journey! #LarryGaynor #EntrepreneurialSuccessClick To TweetDevelop a Team of Experts
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Larry Gaynor is a successful entrepreneur who owns and operates TNG Worldwide in New Hudson, Michigan. He is passionate about entrepreneurship and giving back to the community. He has taught entrepreneurial classes at Michigan State University and helped fund the university’s entrepreneurial lab. During his free time, he finds enjoyment in practicing yoga.
Take Risks
Taking risks is an essential part of being an entrepreneur. It is important to evaluate the risks associated with each decision and carefully consider their potential effects on the business. Making informed decisions can help a business to grow and achieve new levels of success.
Be sure to incorporate intelligent risk-taking into your company culture from the beginning. This way, everyone in your organization can benefit from this valuable skill. It’s also helpful to have a process for reviewing and evaluating risky opportunities to avoid potential problems down the road. This can include setting ground rules for which chances are worth taking and creating mitigation techniques for those that aren’t. This will ensure you get all the opportunities that could have led to success.
Be Flexible
When manicurists began to visit Gaynor’s namesake store looking for gallon jugs of polish remover, Larry created Nailco and began selling the tools of the trade at wholesale prices. He quickly expanded into bath items, kitchen tools, and baby gifts.
Being flexible can help businesses adapt to change more quickly. It can also help attract talent, allowing employees to work at their own pace.
Companies can increase employee satisfaction and morale by allowing employees to be more flexible at work. This can also lead to lower turnover, which saves time and money in the long run. In addition, being flexible can make it easier for startups to grow and succeed. They can easily adjust their business models and products to meet changing market needs.
Be Creative
While creativity and business don’t usually come together, businesses need to be creative. Thinking of new ways to solve problems and improve processes can help businesses stay competitive and find growth opportunities.
For example, if you’re in the beauty industry, you can be creative by developing new ways to improve customer service. You can also be creative in your marketing by creating unique and innovative campaigns to stand out.
Creativity is essential in business because it allows you to see things differently and take risks. However, it’s important to remember that being creative shouldn’t come at the expense of your company’s core values and mission. Staying organized and mission-driven is critical to success, but being creative can help you achieve your goals more quickly.
